Contact Us

Our customer care team can assist with product questions, delivery planning, existing orders, returns, damage claims, and warranty requests.

Email: service@fescise.com

Please include the product name or SKU and, for an existing order, your order number. We normally respond within two business days.

Merchant: DIVIDE WATER INC.
Mailing address: 280 E Broad St, Suite 328, Rochester, NY 14604
Customer care: service@fescise.com

Returns: Do not send merchandise to the mailing address. Approved returns must use the return address and authorization supplied by customer care.